Frequently Asked Questions

What's the standard hire period?


Standard hire for spa parties for 5-10 guest is 1.5 hours; 10-15 guest 2 hours 15+ guest 2.5 hours.

Standard tents and Glamping tents are usually left overnight and picked up the following day.


 If you wish to hire for more than one night or are interested in tent rentals for a day party  just make a note in your booking and we can arrange it (additional night rate applies). 


What happens if the weather turns bad and I’ve booked an outdoor party?


We closely monitor the weather in the lead up to your event and will keep you updated if there is anything on the horizon that may impact your event. For the sake of safety of all our guests, GlampOut experiences will not go ahead in extreme weather conditions (rain/wind). We will do everything we can to accomodate alternative dates or switch to SleepOver arrangements depending on availability. As always we do this in complete consultation with you and with the safety and enjoyment of you, your family, and guests in mind.


Can I use the the indoor tents outside?

Our A frame tents are designed for indoor use but can be used outdoors if prearranged and if the following conditions are met:

* There is an outdoor covered area

* An additional mat is hired to place under the mattresses ($20 per Tent)

* There are no sprinklers, hoses, pools near the tents

* There are no pets to make contact with any tents

Of course our GlampOut Tent is the perfect solution for an outdoor experience.


How much space is required for the Glamping tent? 


A 4m bell tent requires 6m x 6m of flattish land to be able to secure guide ropes.A 5m bell tent requires 7m x 7m of flattish land to be able to secure guide ropes. Please measure the space before hand to ensure that you are not disapointed on the day. If there is not enough space to be able to set up, the land is not flat enough, or in suitable condition then Im afraid we will not be able to erect the tent


Q. When booking the  Slumber Party Package, what is included?

A.   All items listed in the Package, including delivery, collection, assembly and décor.


Q. What payment is required to start the planning process?

A.   We require a $200  deposit for Glamping parties, $100 deposit for sleepover parties and a $50  deposit for spa parties to secure your booking. Deposit will be applied towards your final balance which is due 7 days prior to your event date.  inspection of tents, if returned undamaged and or altered. 


Q. Is there an age requirement for Pamper Slumber Party rentals?

A. No, however our tents are not recommended for children under 6 years of age.


Q. Do you have themes for boys?

A. Currently we do not have themes specifically for boys. * *Coming Soon**


Q. How  are your tents and linens cleaned?

A. All sheets and tent covers and robes are laundered after each rental using sensitive washing detergent. All decorative pillows and decorative items are sanitized with disinfectant after each collection.


Q. Are the tents waterproof?

A. No, tents are designed for indoor use only.


Q. Are your tents available for purchase?

A. No, currently we do not have tents for purchase.


Q. How do I book a party or rent equipment?

A. Simply visit our book today tab, select online pre-booking, then select your desired package, date and time. Once complete you will receive a notification via text and email with instruction on how to secure your booking with your deposit.

 

Q. What is the rental period?

A.   Standard rental period is approximately 19 hours. For example, 2 pm delivery and set up and 11 am collection and pack up.


Q. Can I rent tents for more than one night?

A. Yes, simply let your Pamper Specialist know at the time of booking.


Q. How much are the fees for delivery, setup, and pickup?

A.Pricing varies depending on your location. If you are within the Dallas and most surrounding areas no delivery, setup or pick up fee applies. Please see our Policy and Important Information for more details.


Q.How do I pay the deposit?

A.Deposits are paid online through our secure booking site. Select the book today tab, choose your applicable  package , you will receive a notification via text and email with the details of your event along with a link to make your deposit.


Q. Do I have to pay a deposit?

A. Yes a deposit is required to hold your date.  Bookings without deposit are subject to cancellation without notice. 


Q. When is the full balance due?

A. Balance is due 7 days prior to your scheduled event date.


Q.Can we do any theme?

A. We'll be more than happy to create a custom theme for you, please contact our staff for further details. Themes are updated often as well as discontinued in order to stay up to date.


Q. What if I paid my deposit but did not pay my invoice on the due date?

A. Unpaid invoice or subject to cancellation without notice or refund. All invoices are due 7 Days in Advance. 


Q. Can I book multiple packages at once?

A. Yes! If you would like to combine a sleepover package with a Pamper Party, please give us a call! 


Q. Is is there a discount for booking multiple packages together? 

A. Yes! We offer multi-package discounts, please contact us today for more details.


Q. What are the theme choices?

A. Theme choices are subject to change and availability, currenrly we offer for our Spa Parties:

•Princess In Paris

•Unicorn

•Hollywood Star

•Panda

•Emoji

•Mermaid

•Spa Day

Sleepover themes include:

•Panda 

•Paris

•Unicorn

•Clouday and sweet dreams 

Customized themes are also available for both Spa Parties as well as Sleepover Parties. Please contact us for more details.


Q. My package comes with  Spa Craft what are the options? 

A. Spa Craft  options are subject to change and availability, currentLynn we offer for our :

•Cotton Candy Sugar Scrub

•Design your own sleep mask

•Paint your own Canvas