Frequently Asked Questions

A $50 deposit is required to confirm your event. Please be aware that your event will not be considered confirmed until the deposit has been received.

The deposit will be applied to your final balance, which is due 7 days before your event date (an invoice will be sent through email with the remaining amount prior to the due date payment).  

 No, however Spa and Glam parties are most suited for children ages  5 - 12

 For events with 5-8 guests and no additional service add-ons, the duration is approximately 1.5 hours. For events with more than 8 guests, the duration is around 2 hours.  

The safety of our staff and clients is our top priority. If inclement weather prevents our team from reaching your location, we will work with you to reschedule your event to a convenient alternative time or date.

To book, simply go to the "Book Today" tab, choose "Online Pre-Booking," and select your preferred package, date, and time. After completing these steps, you’ll receive a text and email with instructions on how to secure your booking with your deposit. 

After booking online through our system, you will receive an automated email confirming that your booking request has been received.

Within 48 hours, a Pamper Specialist will be assigned to you. You will then receive a second email with event details and a secure link to complete your deposit. 

This email will contain detailed information regarding your booking. 

 If the cancellation is due to an emergency or unforeseen circumstances, please contact us as soon as possible. We will work with you to offer a fair solution, such as rescheduling or partial refund, based on the situation. 

Because our events are based on a schedule, they work best when everybody arrives at the scheduled event start time. Those ones coming late may join it at whatever point it has progressed to.